http://www.uptier.com com_fireboard en-us Mon, 06 Sep 2010 03:31:19 -0400 http://www.uptier.com/components/com_fireboard/template/default/images/english/emoticons/fb_rsspower.gif http://www.uptier.com 88 http://www.uptier.com/support/report-genie/connection-string-problem-3.html Have a problem getting the connection string right? Check http://www.connectionstrings.com/out.... http://www.uptier.com/support/attachment-explorer/what-is-fuzzy-match-3.html When dealing with email attachments, very often, you have files with similar names. And you want to be abl to access these files easily. By Default, Attachment Explorer will not try to identify files with similar names. When you turn on Fuzzy Match (available in the Option menu), Attachment Explorer will try its best to group files with similar names. Attachment Explorer tries to identify similar names by calculating the changes required to convert one file name to another without considerations of... http://www.uptier.com/support/attachment-explorer/how-to-use-access-attachment-explorer-3.html Attachment Explorer is designed with user-friendly in mind. Attachment Explorer is a Outlook 2007 add-on, as such, you need to have Outlook 2007 open to access the tool. Once installed, you can access Attachment Explorer tool by HyBing menu under your Outlook.... http://www.uptier.com/support/attachment-explorer/system-requirement-for-attachment-explorer-3.html Attachment Explorer requires following components to be installed to function: Microsoft Windows XP/Vista Microsoft Outlook 2007 Microsoft .Net Framework 2.0 Microsoft Visual Studio Tools for Office Second Edition (VSTO) If your system does not have .Net Framework or VSTO, Attachment Explorer setup program will guide you through these components installations before installing Attachment Explorer.... http://www.uptier.com/support/report-genie/scheduled-reports-are-not-emailed-sometimes-3.html Sometimes when a user has scheduld a report to run in early mornings and find out when they come back the second morning, they have to click the Report Genie titlebar to continue the emailing portion. This issue is related to Outlook Profile settings.It happens to some users when they shutdown the Outlook and schedule Report Genie to run. A simple resolution is to leave the Outlook running.... http://www.uptier.com/support/report-genie/does-report-genie-run-on-vista-3.html Yes, Report Genie runs on Vista. However, please make sure you are setting the right directories for reports and logs. Vista does not allow saving files to C:\\Program Files\Report_Genie_Path . Yet Report Genie default locations for configuration file, logs and reports are under that directory. So, in order to use Report Genie under Vista, you need to set Report Genie to use a writeable directory, such as c:\temp . Of course, you need to create such a directory first.... http://www.uptier.com/support/report-genie/what-databases-are-supported-3.html Report Genie can connect to any databases with ODBC or ADODB drivers. So it can connect to the following main stream databases: Access, Microsoft SQL Server,FoxPro, Oracle, DB2, Excel, MySQL, PostgreSQL, Paradox, SyBase, Ingres, Informix and so on. In addition, Report Genie can connect to excel and text files via ODBC connections. To find out the proper connection string to connect to a database, please check: http://www.connectionstrings.com/Post edited by: admin, at: 2007/07/04 07:25... http://www.uptier.com/support/report-genie/email-isn-t-sent-out-after-report-is-created-help-3.html If you are using Microsoft Outlook, it is probably due to some mis-configuration in Outlook settings. Since there are many possible ways for this to happen, please email us and we can help support your issue.Post edited by: admin, at: 2007/07/04 07:26... http://www.uptier.com/support/report-genie/no-excel-files-are-created-after-running-help-3.html If Report Genie is running, but Excel file is not generated at the end, the most possible reason is that you have older Microsoft Offices installed. Because the Genie uses Excel libraries to generate Excel files, it is required to have Office 2003 and up to run properly. Starting version 1.2, You can set the format to XML Spreadsheet, which does not require Microsoft Excel Library.Post edited by: admin, at: 2007/07/04 07:26... http://www.uptier.com/support/report-genie/what-are-the-system-requirements-for-report-genie-3.html Report Genie requires Microsoft .Net framework and Excel 2003 libraries. If you have the latest Windows XP and latest Microsft Office products, You should be able to run report genie without problem. For the email function to work, you need to have Outlook with Microsoft Exchange Server or SMTP functions. Consult your system admin if you are unclear. Starting version 1.2, Excel 2003 is no required if you use XML Spreadsheet format.Post edited by: admin, at: 2007/07/04 07:27...